Jilbet Privacy Policy — Your Data, Kept Safe

1. Introduction

Jilbet (https://jilbet.ws) is an internationally licensed online gaming and Sports Betting platform. We place the highest importance on our users' privacy. This privacy policy explains what personal data Jilbet collects, how it is used, who it is shared with, and the steps we take to keep your information secure.

This Privacy Policy applies to all jilbet services — including the website, mobile app, live chat support, and every other communication channel. By using our platform, you are deemed to have agreed to this policy.

We comply with the GDPR (General Data Protection Regulation) and international data protection laws. We are committed to full transparency in how we handle your personal data and are ready to assist with any questions.

2. What Information We Collect

Jilbet collects information in several ways. The details are outlined below:

A) Information You Provide Directly

• Identifying Information: Full name, date of birth, gender, nationality
• Contact Information: Email address, mobile number, current address
• Identity Verification Documents: Copy of National ID, passport, or driving licence
• Financial Information: Payment method details (bKash/Nagad number, bank account number)
• Login Details: Username & encrypted password

B) Automatically Collected Information

• IP address & device type
• Browser type and language settings
• Time Spent on the Platform & List of Pages Visited
• Gaming activity & betting history
• Transaction history & patterns

Data Type	Purpose	Mandatory?
Name & Date of Birth	Identity verification, age confirmation	Yes
Email & Mobile	Communication & Notifications	Yes
Payment Information	Deposit & Withdrawal Process	Yes
Identity Documents	KYC Verification & Regulatory Compliance	Prior to Withdrawal
Device & IP	Security & Fraud Prevention	Automatic
Gaming History	Service Improvement & Responsible Gaming	Automatic

3. How Your Information Is Used

Jilbet uses your data solely for specific, legitimate purposes. We never use your information for anything unnecessary.

How your information is used:

• Account Management: To complete registration, login, and account verification.
• Transaction Processing: To securely process deposits and withdrawals.
• Customer Support: To resolve your issues and complaints promptly.
• Security Assurance: To prevent fraud, money laundering, and other unlawful activities.
• Regulatory Compliance: To meet the requirements of our licensing authority.
• Service Improvement: To improve the platform's games, offers, and overall user experience.
• Relevant Communications: To keep you informed about promotions, bonuses, and important updates (you can opt out at any time).
• Responsible Gaming: To detect unusual gaming patterns and provide timely support.

4. Cookie Policy

The Jilbet website uses several types of cookies — small text files stored in your browser that help enhance your browsing experience.

Cookie Type	Purpose	Duration
Essential Cookies	Maintaining login sessions, security	Deleted at end of session
Performance Cookies	Monitoring site speed and performance	30 Days
Functional Cookies	Remembering your language, theme, and preferences	1 Year
Analytics Cookies	User Behavior Analysis	6 Months

You can disable cookies through your browser settings. However, turning off certain essential cookies may affect the functionality of some features on the platform.

5. Data Sharing Policy

Jilbet never sells your personal data. However, it may be shared in certain specific circumstances:

• Payment Providers: Necessary information is shared with payment partners such as bKash, Nagad, or banks to process your transactions.
• KYC Verification Services: Documents may be shared with licensed verification services to confirm your identity.
• Regulatory Authorities: In response to official requests from licensing authorities or legal regulators.
• Technology Partners: A limited number of technology service providers essential to platform operations — all contractually bound to comply with Jilbet's privacy policy.

6. Data Security Measures

Jilbet follows industry-leading technologies and practices to keep your data secure:

• SSL/TLS Encryption: All data transmitted via the website and app is protected with 256-bit encryption.
• Server Security: Data is stored in ISO 27001 certified data centers.
• Two-Factor Authentication (2FA): An added layer of security to protect your account at login.
• Access Control: Only authorized personnel can access your information, and only when strictly necessary.
• Regular Audits: Regular penetration tests are conducted to identify security vulnerabilities.
• Data Backup: Your data is backed up regularly to prevent any loss in the event of an unexpected incident.

7. Your Rights

As a Jilbet user, you have the following rights over your personal data:

• Right to Access: You may request to know what data we hold about you and how it is being used.
• Right to Rectification: You may request corrections to any inaccurate information in your account.
• Right to Erasure: You may request that your data be deleted under certain circumstances.
• Right to Restrict Processing: You can restrict how your data is used for specific purposes.
• Right to Portability: You may request an export of your data in a standard, portable format.
• Right to Object: You can opt out of marketing communications at any time.

To exercise these rights, email us at support@jilbet.ws. We typically respond within 30 days.

8. Child Protection

Jilbet strictly prohibits anyone under 18 from using the platform. We do not knowingly collect personal information from minors.

If a minor has accidentally created an account and this comes to our attention — either through our own detection or a report — we will immediately close the account and delete all associated data.

If minors are present in your household, we recommend installing parental control software on your device.

9. Third-Party Services

Jilbet's platform integrates certain third-party services — including payment gateways, game providers, and KYC verification services — each of which operates under its own privacy policy.

Jilbet ensures that all third-party partners:

• Compliant with international data protection regulations.
• Data received is used only for its specified purpose.
• Your data is never transferred to any fourth party.
• Bound by agreements to handle data securely.

10. How Long Is Data Retained

Jilbet does not retain your data longer than necessary. Retention periods depend on the type of data and its purpose:

• Account Information: For the duration of the active account and 5 years after closure (as required by law).
• Transaction History: 7 years (in accordance with financial regulatory requirements).
• KYC Documents: 5 years after account closure.
• Cookie Data: Up to 1 year.
• Customer Support Chat: 2 years.

Once the retention period expires, your data is permanently and securely deleted.

11. Changes to the Privacy Policy

Jilbet may update this privacy policy when necessary. For any significant changes, we will:

• We will send advance notice to your registered email address.
• A clear summary of the changes will be published on the website.
• The date of any changes will be noted in the "Last Updated" section at the top of this page.

Continued use of Jilbet after any changes takes effect will be considered your acceptance of the updated policy. We recommend visiting this page regularly to stay up to date.

12. Contact Us

For any questions, requests, or concerns about our Privacy Policy, please get in touch. Our dedicated Privacy Team is always ready to help.

• Email: support@jilbet.ws
• Response Time: Typically within 24–48 hours
• Data Protection Requests: Resolved within 30 days

Your privacy is not just a policy for us — it is our responsibility and the foundation of our relationship with you. At Jilbet, you are always in safe hands.